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I bought a pro plan but can barely use it. it is slow and usually doesn't even give me a response!
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Tangled Block
February 10, 2025
Haris Qazi
Same here, it takes about 20 to 30 seconds, and when a file is uploaded (of size 1 MB) , it even takes 2 to 3 minutes or more, and always ends up showing an error, and requires to tap refresh, and sometimes refresh doesn't even work. In chatgpt or other platforms, it takes at best 20 seconds when uploading a file, and an error only shows from a network connection, and rarely shows from some other reason, and even if it does, it easily gets refreshed. I remember that half an year ago, it wasn't this slow, it almost matched the speed of original platforms, so please fix this!
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2 days ago
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Haris Qazi
Same here, it takes about 20 to 30 seconds, and when a file is uploaded (of size 1 MB) , it even takes 2 to 3 minutes or more, while in chatgpt or other platforms, it takes at best 20 seconds when uploading a file. I remember that half an year ago, it wasn't this slow, it almost matched the speed of original platforms, so please fix this!
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2 days ago
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Benedetta Theodosia
Same here. Slow responses. Occasionally faster (maybe during off-hours?) but generally 30+ seconds (!) for a response. Also, the Merlin app frequently (~50% of prompts) freezes and never responds until I click stop and refresh, or just refresh (in instances when it's "finished" thinking but generated no answer (perhaps 5-10% of prompts do this).
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August 5, 2025
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verovero
I've been recording the console network tab all day because I seriously can't take it anymore. The chrome extension is so slow. All answers take about 30 seconds to generate. Unfortunately, the "waiting for server" seems to take 95% of the time.
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May 22, 2025
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Frederic Bernard
same problem, even with "light" model like sonnet 3.5
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March 18, 2025
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Mike H
i just got a pro plan, and so many times when trying to use Gemini Pro 2 or other AI bots directly, I type in my inquiry, and then the only response I get is just two asterisks. Or, a half a sentence response that is cut off and no matter how many times I hit refresh, nothing new happens. Horrendous
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March 4, 2025
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saleh
I also face the same problem!
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February 27, 2025
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Siddhartha
marked this post as
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February 24, 2025
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Oanh Tu
So i'm not the only one who experienced this. Sometimes the respond isn't being generated because of error and disappeared no-where-to-found together with my prompt
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February 13, 2025
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Siddhartha
Michael Rogers Guy, thanks for flagging. We are aware that it does happen but dont know the root cause yet. We'll prioritize this asap.
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February 11, 2025
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