Information is not added to Memory
under review
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Peter Karlen
I have been adding things to memory for a few days, but now it stopped, even though it says it did. Is there a limit to how much can be added under https://www.getmerlin.in/profile/personalization > Memory?
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Peter Karlen
Since Mar 9, 2026, nothing i added to Memory.
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Peter Karlen
It worked last week, but now I keep getting the error "I couldn’t save it just now because of a technical issue."
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Shubhankit Jain
marked this post as
under review
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Shubhankit Jain
Hi,
We wanted to check in, is this issue still occurring? If not, we'll go ahead and close this ticket in the coming days.
Should you experience any further issues, please feel free to reach out to our support team at support@getmerlin.in.
Thank you!
Dmytro Asliaiev
That's true. Previously, Merlin saved and displayed all the facts about the user in Memories. Now it's empty! And new ones are not added with the Memory toggle turned on.