Nothing is working - Everything is down
complete
S
Sourabh Mundhra
Hi Folks,
Really sorry for the trouble!
We had an issue with some of our internal services where we could not verify the authentication status of every account. We identified the issue as soon as it went into production.
We rotated all the credentials being used to verify the authentication status which took longer than expected (~30 mins).
We're really sorry for the inconvenience caused due to Merlin being down for such a long time during the day without any warning. We're working to incorporate better processes so that this does not repeat again in the future.
Regards,
Sourabh.
S
Siddhartha
complete
S
Sourabh Mundhra
Hi Folks,
Really sorry for the trouble!
We had an issue with some of our internal services where we could not verify the authentication status of every account. We identified the issue as soon as it went into production.
We rotated all the credentials being used to verify the authentication status which took longer than expected (~30 mins).
We're really sorry for the inconvenience caused due to Merlin being down for such a long time during the day without any warning. We're working to incorporate better processes so that this does not repeat again in the future.
Regards,
Sourabh.
J
Jatin
Merged in a post:
Failed to load chat history or projects
B
Blake Ng
I'm using Merlin and suddenly the model refused to answer, I refresh the website and nothing can be shown (chat history or projects). Even starting a new chat is not working.
J
Jatin
Merged in a post:
Something went wrong on right side.
R
RAGHURAM BACHU
Almost on all pages I search on google the same comes.
J
Jatin
Merged in a post:
Merlin is not working
Domenico Caiazza