Uploading a screenshot takes ages | Voters

Uploading a screenshot takes ages

complete

Nurten Basak

I'm based in SEA and pasting / uploading a simple image which is like 100 - 150kb takes a minute. This has been for days. Please fix this. It happened before, but was working fine recently.

April 19, 2025

Siddhartha

marked this post as

complete

Nurten Basak

When can we expect this to be fixed? It's still so slow, while it was working fine 4-6 weeks ago.

Siddhartha

Fix as been pushed last week itself Nurten Basak

Nurten Basak

Siddhartha well it's still very slow. Not sure why you mark this as complete? I see no difference. A simple screenshot takes 10 - 15 seconds to upload, while before it was 2 - 3 seconds.

Siddhartha

Nurten Basak we have reverted to the old pipeline, so there should be no difference to how it was earlier.

Leo

agree. uploading small image or files takes really long time

Vaidant Agrawal

marked this post as

planned

Vaidant Agrawal

We've improved our responce quality with attachments in a recent update. Our team is working to optimize upload speeds while maintaining these enhancements.

Nurten Basak

Vaidant Agrawal it has not really improved. I mainly use the website of getmerlin. It's really a shame that it's so slow. Used to be a lot quicker.

any form of upload is much slower than it should be

Samuel Jackson

yeah, i've noticed the same annoying thing