Could you confirm that AppSumo users get access to ALL Pro Plan features, even if we do not upgrade to the monthly unlimited usage?
complete
G
Guy
In some places in this forum it is suggested we do NOT get all Pro Plan features unless we upgrade to the monthly plan.
But AppSumo users are meant to be matched to the Pro Plan.
So do AppSumo users get access to ALL Pro Plan features, just with a limited amount of credits per month, or not?
Will we get ALL Pro Plan features in the future?
endu
complete
Merlin
AppSumo LTD users get all Pro features (except Tier 1 that only misses out on API key support, as outlined in the AppSumo deal).
AppSumo LTD users will get all Pro features, as long as the Pro plan exists. Quoting verbatim from the deal T&C, "If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates."
The only thing AppSumo LTD users don't get is unlimited queries. They have varying levels of limited query usage quotas.
The Merlin Pro add-on helps AppSumo LTD users get unlimited queries, and that's the only gap we bridge with the add-on.
As to your initial claim, we apologize if any such communication was made. It is not intended, and in fact, all our communication regarding the Pro add-on (via e-mail and in-product communication) clearly states it as a query upgrade. No downgrades, or other changes whatsoever. We plan to abide by the terms we have specified in the deal.
We sincerely request you to attach all such instances from the Canny forum via screenshots/links where it was suggested that AppSumo users do not get all Pro features out-of-the-box. Thanks!
G
Guy
Merlin Thanks for confirming that! I can't find the place this was suggested. But thanks for confirming AppSumo Tier 2 and Pro are the same, other than Pro gets unlimited queries and AppSumo is limited.
G
Guy
endu
endu
Guy Absolutely! As mentioned earlier, with the Pro Plan, you gain access to ALL features, but with a capped number of credits each month. It’s essentially the same as the Pro Plan, just with a limit on the number of queries compared to the UNLIMITED option