S
Shubhankit Jain
updated the status to
under review
Hi Esther,
Thanks for letting us know, and sorry about the double charge. To process the cancellation and refund for both USD 24 charges (USD 48 total), please email support@getmerlin.in with these details:
- The email address on your Merlin account
- The date and time of both charges
- The transaction or receipt IDs, or a screenshot of the two deductions from your bank or card statement
- The payment method you used (for example, the card's last 4 digits or PayPal)
Once we have these, our support team will look into it and get back to you about your refund.
Best regards, Team Merlin
esther chua
i had just paid and decided not to go ahead with the purchase. There was a double deduction of USD $24. Total deducted: USD $48. Kindly cancel and a refund accordingly