Urgent: Full Refund Requested – 30% Monthly Usage Consumed by Just One Sonnet Message
Kiran Vincent
I am extremely dissatisfied with Merlin AI and its subscription service.
I sent just ONE message to the Claude Sonnet model, and shockingly, approximately 30% of my entire monthly usage allowance was consumed. This is completely unreasonable and unacceptable for a paid subscription.
I purchased this subscription expecting fair and reasonable usage limits. Losing nearly one-third of my monthly allowance after a single message makes the service practically unusable and falls far below my expectations.
Furthermore, I submitted a refund request 3 days ago, within the eligible refund period, and have still not received any acknowledgment or response from your support team.
I am requesting:
- A FULL REFUND of my subscription payment to my original credit card.
- Immediate acknowledgment of my refund request.
- Written confirmation of when my refund will be processed.
I have barely used the service, and my experience has been extremely disappointing. I do not wish to continue using Merlin AI.
Please treat this as an urgent refund escalation and respond within 48 hours.
I expect a prompt resolution and a full refund without further delays.